WORLDWIDE SHIPPING
SHIPPING & RETURNS
Shipping Policy
Thank you for visiting and shopping at Big Drip. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time can varry. DUE TO COVID-19, and delay in all postal services, ALL orders are processed, and shipped within 15 - 30 business days. Orders are not shipped or delivered on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Return & Exchange Policy
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return process after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team!